![]() I sincerely hope that you saw my response to your other review and would greatly appreciate the opportunity to speak with you further. We do not surprise our valued guests by added on fees and would never do so. The only thing that is not added on to your total cost is the city mandated $15 parking pass as not every guest will be having a vehicle. The total cost of your room, which is broken down in detail before you complete the booking process, includes the cost of the room, the $25 amenity fee, the $5 transportation fee, and the 13% sales tax. I would also like to mention that we have absolutely no control over sales taxes nor the Georgia government mandated transportation fee of $5, nor the City of Savannah daily parking pass fee of $15. We hope that this work will lead to high guest satisfaction and a better experience for all future guests. We will be sure to address the concerns that you mentioned in this review when we approach the work for the room you stayed in. Work has started already in a few rooms and we hope to have all bathrooms newly renovated and completed by the end of 2023. Please know that we are working very hard with our corporate office, design team, and contractor team to upgrade all of our bathrooms in the near future. While we are so glad that you enjoyed your stay with us, we do sincerely apologize for the issues that you had during your stay.
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